Get Support

We guarantee professional and personal support services in English 24/7 throughout the year. We provide fast, competent and comprehensive support service to all of our customers.

For all urgent issues, call us at +45 7060 5530

or email our support team at support@airsupport.dk

Log in to Our Help Center

AIR SUPPORT's Customer Service

Overall Customer Satisfaction (CSAT)*

%

Were satisfied with the support provided by our Support Team*

Customer Satisfaction (CSAT) with support response*

*Based on our annual customer satisfaction survey from 2025

Global Support Service

You can reach our support team 24/7 - 365 via support@airsupport.dk
for all urgent issues call +45 7060 5530.
Outside normal opening hours, support service only applies to customers with a valid software username. Please have it ready when you make a call.

Normal opening hours are
Monday – Thursday: 08:00 -16:00 CET
Friday: 08:00 – 15:30 CET

For US/Canadian customers
Users within US/Canada can reach our support team via the toll-free number: 1-800-270-1904

"The technical support team is just a fountain of knowledge for assisting."

... feedback we have received from an airline operator on our daily work.

"As normal, the support team is absolutely fantastic"

... feedback we have received from an airline operator on our daily work.

"Fast and furious 😊"

... feedback we have received from a general and business aviation operator on our daily work.

"I haven't got a bad word to say about the support staff. Support is always quick and helpful."

... feedback we have received from an airline operator on our daily work.

"Great team, very helpful. Could not ask for more of the support team.”

... feedback we have received from an airline operator on our daily work.

"In regards of the day-to-day support, you have become a reference to others."

... feedback we have received from an airline operator on our daily work.

"When calling, everything works very well, and the people are always very nice."

... feedback we have received from a general and business aviation operator on our daily work.

Other Services

Finance and administration team

Finance

Try these quick access links:

Pay invoice with credit card

Quality Department

Try these quick access links:

Learn more about our quality department

Log in to the Help Center for Technical Support