Get Support

We guarantee professional and personal support services in English 24/7 throughout the year. We provide fast, competent and comprehensive support service to all of our customers.

For all urgent issues, call us at +45 7060 5530

or email our support team at support@airsupport.dk

Log-in to Our New Online Help Center

AIR SUPPORT's Customer Service

CSAT score for airlines*

Satisfied or Very satisfied with the response time of our Support Team*

Tickets handled in one-touch resolution

Tickets responded within 8 hours, 24/7 - 365

*Based on our annual customer satisfaction survey from December 2024

Global Support Service

You can reach our support team 24/7 - 365 via support@airsupport.dk
for all urgent issues call +45 7060 5530.
Outside normal opening hours, support service only applies to customers with a valid software username. Please have it ready when you make a call.

Normal opening hours are
Monday – Thursday: 08:00 -16:00 CET
Friday: 08:00 – 15:30 CET

For US/Canadian customers
Users within US/Canada can reach our support team via the toll-free number: 1-800-270-1904