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Improve Your Flight Operations
The AIR SUPPORT Forum is more than a conference. It is an interactive working session designed for real operational environments.
During the three days, you will:
Explore advanced features and upcoming product developments
Deepen your understanding of PPS Flight Planning® and OpsControl®
Receive expert guidance directly from our software specialists
Exchange experiences with fellow aviation professionals
Enjoy the included light breakfast, lunch, snacks, and beverages
Receive a certificate of participation issued after the event
Since 1989, AIR SUPPORT has been trusted by airlines worldwide. This forum is your opportunity to work directly with the people behind the software.
What You’ll Learn at the Event
The program combines strategic updates with deep operational training sessions designed for real operational scenarios.
OpsControl®
- Weather Watch & NOTAM Watch setup
- The 'What-If' Airport Suitability Check Tool
- Notifications & Deviation Alerts
- Coverage with ACARS Integration
- Enhanced UI & Help Center
- Operational Configuration and General Setup
PPS Flight Planning®
- Basic & Advanced Planning Workflows
- Auto-planning & Optimization Policies
- Route Database Management
- Data Editor Configuration
- Re-clear, ERA, RCF, ETOPS/EDTO
- Delay Handling
- User Administration & Customization
CrewBriefing
- Advanced NOTAM Filtering & Highlighting
- METAR/TAF Highlighting
- User Administration
- App Functionality
- Advanced Search Functions
- Third-party Integrations
PPS X - the newest version of PPS Flight Planning
- New User Interface
- Unified Flight List (including AMEXSY)
- EOBT Delay Management
- New Aircraft Editor
- Handling of Last Minute Changes
- Vertical Profile Viewer
Preliminary Agenda
Please note that the agenda is subject to change.
Day 1 is open for all flight operations – new as experienced users.
We will share insights on AIR SUPPORT company updates, product roadmaps, and general updates on PPS Flight Planning and OpsControl Flight Tracking.
9:00-10:00 Arrival and Welcome
- Information about AIR SUPPORT
- Team Middle East
- Break
- Insights on Flight Tracking
- Lunch
- Tracking with ADS-B data and more
Days 2:
- PPS Flight Planning® Basic Training
- Lunch
- PPS Flight Planning® Advanced Training
Sessions will include topics like:
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- Re-clear, Stay, ERA, RCF, DPP (Isolated AeroDrome), ETDA / ETOPS, Last Minute Changes, Delay, Offload Cargo.
- CrewBriefing: Search, Group Download, CB App / Delay / CNCL / Upload to 3rd Party Integrations, and sharing Briefing Package and creation of messages.
- Setting up Weather Watch, NOTAM Watch, and adding aircrafts in OpsControl.
And more advanced features like:
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- PPS Settings and User Administration: CrewBriefing, Highlight NOTAMs & WX, exclude NOTAMs.
- Selection of User Defined Charts, Briefing Order, Archive and more.
- Settings in the data editor and setting up Notifications for Deviation and more.
- These will continue on Day 3 of the event.
Days 3:
- PPS Flight Planning® Administrator & CrewBriefing Admin
- Lunch
- PPS X 1.2 Demo
- OpsControl version 3.0
These Sessions will include topics like:
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- PPS Settings and User Administration: Advanced NOTAM Filtering / Exclusion, NOTAM Highlight, METAR / TAF Highlight.
- CrewBriefing Application, CrewBriefing User Creation & Administration, Advanced CrewBriefing Search.
- Integration to 3rd Party Systems.
- Setting up Weather Watch, NOTAM Watch, and adding aircrafts in OpsControl.
- Managing the 'What-if' Tool (Custom Suitability Check).
- Notifications, enhanced User Interface.
- Integration with ACARS.
- General Setup.
- Accessing the extended Online Help Center.
Event Details
Venue
Park Regis Kris Kin, Dubai, UAE
Sheikh Khalifah Bin Zayed St Opposite Burjuman Centre P.O. Box 8264, Dubai United Arab Emirates
Dates
September 29th - October 1st, 2026
Fee
Day 1 - AIR SUPPORT FORUM Dubai is free to attend for invited flight operations.
Days 2-3 - Training Sessions have a fee of USD 160 per participant, due upon registration.
Registration Required
Registration is required for all event days.
The training fee for day 2 & 3 is non refundable.
Kristian Bøtkjær
Technical Support Manager
Karsten Tranbjerg
Technical Support Manager
Oliver Williams
Head of Sales – Middle East
Michael Bjerrum
CCO
Register
Use 'Tab' to navigate through all details and press 'Register for the event' to submit your registration.
Your registration will be confirmed once you have received the confirmation email.