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OpsControl Webinar: From a Dispatcher’s Perspective

September 16, 2026 

Flight tracking is not just about knowing where your aircraft are. Dispatchers and OCC teams need to keep track of changing weather, NOTAMs, flight progress, operational messages, and potential disruptions, often while working with information from multiple sources. In this live webinar, Simone Deserti, Technical Support Manager at AIR SUPPORT and a former flight dispatcher, will demonstrate how he would use OpsControl Flight Tracking to handle these challenges in a real operational scenario. The session will focus on the problems that can make daily operations more difficult and show how OpsControl helps dispatchers find the information they need, reduce unnecessary noise, and respond to issues before they become bigger problems.

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From Operational Challenge to Action

Having worked as a dispatcher himself, Simone knows the practical challenges that come with monitoring multiple flights and making decisions under time pressure. During the main part of the webinar, he will use his own operational experience to demonstrate how he would approach common challenges with OpsControl Flight Tracking, including:

Fragmented operational information

When weather, NOTAMs, tracking data, and operational messages are spread across different systems, it can take valuable time to build a complete picture. OpsControl brings relevant information together in one operational environment, helping dispatchers maintain awareness without constantly switching between sources.

Too much information and too many alerts

Not every flight or event requires immediate action. OpsControl’s management-by-exception approach helps filter out routine information and highlight the flights and events that actually require attention.

Gaps in flight tracking

Maintaining visibility can become difficult when individual tracking sources are unavailable or coverage is limited. OpsControl can combine multiple tracking sources, including ADS-B and ACARS, to help maintain continuous visibility across the operation.

Changing weather and airport conditions

Weather and NOTAM changes can affect operational decisions throughout a flight. With integrated weather and NOTAM information, dispatchers can monitor relevant changes directly within their operational view and use the What-If tool to assess airport suitability when circumstances change.

Keeping track of operational events

Movement messages, warnings, service messages, and other events can easily get lost in a busy operational environment. OpsControl’s notification capabilities help bring important events to the attention of the right people at the right time.

Fragmented operational information

When weather, NOTAMs, tracking data, and operational messages are spread across different systems, it can take valuable time to build a complete picture. OpsControl brings relevant information together in one operational environment, helping dispatchers maintain awareness without constantly switching between sources.

The demonstration will show these challenges from a dispatcher’s perspective and how OpsControl can help turn a complex flow of operational information into a clearer, more manageable workflow.

What’s Next for OpsControl Flight Tracking?

After the use case demonstration, Karl-Emil Pantzar, Product Owner of OpsControl, will share an update on the product roadmap. He will provide insight into where OpsControl is heading and how AIR SUPPORT continues to develop the platform based on the changing needs of flight operations. The session will finish with a live Q&A, giving you the opportunity to ask Simone and Karl-Emil about the use case, OpsControl Flight Tracking, or specific challenges in your own operation.

Your Hosts for the Webinar

Portrait of Karl-Emil Pantzar on a white background.

Karl-Emil Pantzar – Product Owner, OpsControl

Karl-Emil is responsible for the development of OpsControl and brings extensive aviation and product expertise to the session. With his deep technical knowledge and over a decade of operational aviation experience, he will present the latest product roadmap and answer questions about the future development of the platform.

Portrait of Simone Deserti on a white background.

Simone Deserti – Technical Support Manager

Simone combines his current expertise supporting AIR SUPPORT customers with his almost two decades of flight operations experience working as a dispatcher. This gives him a practical understanding of the workflows, time pressures, and operational challenges that dispatch teams deal with every day.

Event Details

Date & Time

September 16, 2026
07:00 UTC & 13:00 UTC

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Duration

30 minutes

Location

Online

Price

Free of charge

Who Should Attend

This webinar is relevant for:

Flight Dispatchers
Operations Controllers
OCC Managers
Flight Operations Professionals

Missed Our Previous OpsControl Webinar?

Want to learn more about OpsControl Flight Tracking before joining the live session? You can watch our previous OpsControl 3.0 webinar on demand. In the session, Product Owner Karl-Emil Pantzar provides an in-depth look at the latest OpsControl 3.0 features and explains how the platform’s management-by-exception approach helps dispatchers reduce operational noise, improve situational awareness, and focus on what requires attention. It is a useful introduction to the platform and provides context for the upcoming webinar, where we’ll take a more practical, dispatcher-focused look at how OpsControl Flight Tracking can be used to address common operational challenges.

Reserve Your Seat

Choose your preferred session and join us for a live walkthrough on how OpsControl Flight Tracking helps solve operational challenges.

Ready to Optimize Your Operations?

Contact our team of aviation experts to discuss how AIR SUPPORT can help streamline your operations and reduce cost.

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If you cannot join us here, we would be pleased to meet you at another event. See below where you can find us next.

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